Emotional Intelligence for Librarians

Authors

DOI:

https://doi.org/10.5860/llm.v34i3.7452

Keywords:

Emotional intelligence, manager, leader, change management, hiring processes, soft skills, technical skills, mentorship, training, development, benefits, challenges.

Abstract

Emotional intelligence (EI) is the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships effectively within your library. Theories about developing emotionally intelligent staff through training, mentoring, and succession planning are discussed specifically in relation to librarianship. The theories and discussed philosophies and practices of EI will encompass and blend new concepts into existing and widely valued library literature with theorists from within the business sector. This article discusses how EI is used in the employment selection process and how it defines the core competencies we see in our employees. This article will delve into training, benefits, challenges, and how It is used in the change management process. In healthy libraries, EI is for leaders, managers, and employees at all levels.

Author Biography

Debra Lucas, D'Youville College

Full Librarian Rank

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Published

2020-06-23

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Section

Features