Vol. 33 No. 3 (2019)

Published: 2019-06-13

Administrative Updates

President's Message

Lynn Hoffman
- PDF

Peer Reviewed

How Can We Serve You Better: Customers’ Perceptions of Services and Facilities Offered in a Community Library

Henry W.L. Ho
- PDF
Technology, Collaboration, and Learning: Perceptions and Effectiveness of US Public Library Staff Professional Development

Michael Stephens, Stacey A Mitchell, Ari Zickau
- PDF
Communities of Practice as a Professional Development Tool for Management and Leadership Skills in Libraries

Heather Weltin, Nancy Graff Schultz
- PDF

Features

Using the Start | Stop | Continue Framework to Improve Library Operations

Magen Bednar, Sarah Robbins
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Library Leadership Lessons Gleaned from WWII Submariners

Stuart Gaetjens
- PDF
Communicating Library Values, Mission, Vision, and Strategic Plans through Social Media

Doralyn Rossmann
- PDF